williamjones

By: Volume 105, No. 10

New Big “I” Chairman Brett Nilsson can relate to agencies of all sizes.

In August many of us spent time in front of our televisions watching the various events of the XXIX Olympiad held in Beijing, China. It is incredible to see the athletes compete in 35 different sports—and for many to be rewarded with a medal. It was more

Agency owners across the country face a demographic tidal wave. Baby boomers, a major segment of the country’s population, are quickly approaching their retirement years and predictions are that the U.S. insurance industry, which employs more than 2.3 mil

As hurricanes and tropical storms pounded U.S. coastlines in September, their impact extended all the way to Denver and Minneapolis at the Democratic and Republican national conventions. This fall both major political parties, for the first time, declared

Did you know a significant percentage of personal lines accounts include adult “kids” who still live at home? In 2005, there were 22 million adult kids living at home, compared with 17 million in 1970.A study published by the Russell Sage Foundation in De

Typically, I don’t enter contests. But there was one I just couldn’t pass up and, much to my surprise, I won the coveted prize—the chance to be the caddie of golf superstar Leopard Woods for one round at the local three-par. I showed up bright and early

Want to grow your business? Looking to increase customer loyalty? Trying to get more profitable referrals? Welcome to branding.If your first reaction is that branding is only for Coca-Cola, Nike or other big consumer product companies with even bigger bud

By: Volume 105, No. 9

Help customers maintain their benefits in an economic downturn.