williamjones

The Independent Agent’s Oath

Growing up, I often observed my father in action as a medical doctor. He worked long hours and upon arriving home, and after having dinner, he routinely returned phone calls to his patients. There were also many occasions when he grabbed his black bag and

Three R’s Provide Success Strategy

No one wants to leave money on the table. So what if a few simple questions could determine—within minutes—whether your agency is maximizing every opportunity? In the past, an independent agent could easily survive as an order taker and service provider.

Certainty in Uncertain Times

Since my last column a number of important issues have surfaced that affect each of us as agents and brokers. With all the news from Wall Street, Washington and the collapse of several financial institutions, we again find ourselves answering many questio

Building a Better Brand Through Consistency

Let’s face it—every organization wants a great brand. One that exemplifies your corporation’s best qualities and one that makes every customer want to purchase your products and services.

Loading and Unloading…CGL or BAP?

The BAP covers loading and unloading of a vehicle if done by hand, hand truck or a mechanical device attached to the auto…

Don’t Blame State Regulation for the AIG Mess

State insurance regulators are not to blame for the financial troubles of the American International Group (AIG). As the stability of the insurance market clearly demonstrates, they are doing their job of actively monitoring U.S. insurance entities for po

The Case of the Hunted Hunter

I often go hiking in a forgotten forest outside of town to escape my TiVo that insists on showing nothing but reality show marathons—no matter how many times I program it to record PBS…

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