williamjones

Declaration of Independents

Three years ago, at 22, Cameron (Cam) Winterburn became principal of a little independent agency in his native Tennessee when he became the exit strategy for two retiring owners. Today, he is building his agency without an established producer providing a

Redefining Your Online Face

What once looked like a cookie-cutter presence on the Internet is now a diverse array of informational, marketing and transactional media. The myriad of website functions have expanded exponentially, forcing agencies to upgrade their presence or risk seem

ACA Headaches Continue

Delays, technical glitches, political squabbling and frustration from consumers and agents alike have colored the implementation of the Affordable Care Act (ACA), particularly over the last few months.

What If?

What would you do if all of a sudden your clients and prospects told you they didn’t like the way you communicated or sold and serviced them? Would you tell them: “tough luck, that’s the way we’ve always done business and that’s how we are going to do it

Tales of the Crop

Over the past several years, the Big “I” Professional Liability Program and Swiss Re Corporate Solutions have seen an uptick in E&O claims related to crop insurance likely driven by the far-reaching droughts of 2012. But it’s never too early to review E&O

The Case of the Magnified Mishap

When Ace runs into an old flame, he’s more concerned with finding out why she gave him the cold shoulder than making small talk. But he’s all ears when Eileen vents about an insurance problem involving a magnifying glass that burned a hole in her car seat

How to Decipher Deductibles and Sublimits

After a burglary, an agent’s client suffered significant damage to the home, including losing a safe containing jewelry, money and guns. Together, the jewelry and money alone were worth more than $88,000—but the client received only $1,200 from the insure

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