williamjones

Losing Ground

Many independent agency websites are leaving too many digital opportunities on the table, according to a recent survey co-sponsored by the Big “I” Agents Council for Technology and Strategic Insurance Software affiliate Agency Marketing Partners.

Turf War

Although the shift of selling personal insurance online is clear, new battle lines are being drawn in the commercial lines space. Independent agents still consider it their territory—but is that changing?

Agency Profile: Independent Spirit Soaring

After merging with like-minded strategic partner The Baldwin Resource Group, local agency The Partners Group went a step further in 2011 when it became a founding agency in Collaboration Centric Solutions.

Declaration of Independents

After three decades in insurance, Scott West—a native Texan, agency owner and cattle rancher—feels strongly that insurance companies serving the independent channel should communicate their goals more effectively with the agency force.

The Web They Weave

Roper DeGarmo ran his Kansas City-based agency from China for the past two years, returning home last fall. Over this long duration, his business didn’t suffer at all; in fact, not a single client was even aware he was away the whole time. How did the own

Point/Counterpoint

Is it the end of an era for the local insurance agent? A McKinsey consultant and the Big “I” president debate the issue.

Fault Lines

Is it your fault? The main tort claim against an agency or agent involves some form of negligence. In order for a claimant to “win” a negligence case against you or your agency, he must prove several elements: duty, breach, causation, legal causation (pro

Standards Fare

The idea of expanding the fiduciary standard is gaining momentum. A draft proposal being considered by a Securities and Exchange Commission (SEC) advisory group calls for the agency to raise investment advice standards for brokers, based on the law that c

Follow the Leaders

According to the 2013 Best Practices Study conducted by the Big “I” and Reagan Consulting, top agency priorities for software and IT investments in the coming year include internet marketing/social media and agency management systems.

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