williamjones

Agency Profile: Renewed Focus

How do consumers benefit from doing business with a Best Practices agency? Doug Wiles says what’s relevant to the industry sometimes conflicts with public perception of agency performance.

Declaration of Independents

Hanna Ogle resisted the lure of the ocean for the deeper mysteries of insurance and found her happy work/life balance before she turned 40.

Boxed Out: You’ve Just Been Wal-Marted

The competition in personal lines just got a whole lot stiffer: Wal-Mart, the biggest and most cutthroat competitor in America, is now hawking car insurance.

Make the Best Use of Your E&O Claims Team

Your E&O carrier’s claims team might be able to offer serious assistance when your agency is facing a potential E&O disaster. Are you taking proper advantage?

Spark Consumer Interest With Engaging Content

Your recurring task is to create engaging, dynamic and provocative online content about insurance—a topic widely considered stuffy at best and boring at worst. Here’s how.

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