williamjones

Discover the lessons from the CrowdStrike outage that risk managers and insurers can’t ignore.

As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.

To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.

Interest rates, property & casualty insurance pricing, and public broker valuations all play their part in influencing deal activity. But we may soon witness a more pragmatic impact—a change to capital gains tax rates.

While hacks and scams are among the more eye-catching ways that the increased use of artificial intelligence (AI) can expose businesses, awareness of AI performance failure risks is beginning to make an impact.

Building and optimizing marketing technology (MarTech) requires a mindset shift for agents. Fortunately, many agents may find that the approaches they take to other activities in their lives can be instructive.

Many personal lines clients mistakenly believe their standard homeowners insurance policy covers cyber incidents.

Growing up in a family where insurance was a topic of conversation at the dinner table, Andrews’ future in insurance was written in the stars.

Demand for surety bonds remains strong thanks to federal government legislation funding construction and other growth areas such as fraud mitigation.

As Generation Z becomes an increasingly significant part of the workforce, employers must rethink their approach to retention and benefits.