HR and Staffing

Some of the most valuable lessons in insurance careers come from conversations with experienced professionals.

Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.

As administrative roles shrink, experienced professionals are becoming more critical, and organizations are facing a growing gap between technological capability and human expertise.

Young agents are making their mark on the insurance industry. Learn what this next generation of agents has to say about where the industry is headed—and how they fit into it.

Jackson Rollo did not grow up dreaming of insurance. But like many second-generation leaders, once he found his way into the business, he stayed because of the relationships, responsibility and real impact independent agents can have in their communities.

Whether out of fear or the false belief that there’s always more time, most agency owners make the same three mistakes in succession planning.

Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.

On this episode of Agency Nation Radio, Peter van Aartrijk, executive vice president at Aartrijk is joined by Lee Gaudette, president of Gaudette Insurance, and his son, Peter Gaudette, commercial insurance advisor at Gaudette Insurance, and Keith Mangini, Vice President and Commercial Team Leader at InsurBanc.

An independent agency valuation is the key to determining your agency value, and can also help you understand what levers you can pull to increase value over time.

Young independent agents discuss how they got their start in the industry, what excites them about its evolution and the valuable lessons they’ve learned from the mentors who have guided their growth.