Best Practices agencies continue to deliver excellent profitability above pre-pandemic historical averages, even as organic growth slowed due to a softening property & casualty market.
Many agents are not leaving because they lack earning potential. They are leaving because the day-to-day experience of doing their job has become unnecessarily difficult.
Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.
The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.
When the gap is too big between documentation and the moment someone needs an answer, people don’t go to the manual. They ask around or guess.
On this episode of Agency Nation Radio, we meet Jackson Rollo, president of Rollo Insurance in College Station, Texas.
Whether out of fear or the false belief that there’s always more time, most agency owners make the same three mistakes in succession planning.
While some recent trends have influenced the mergers & acquisitions marketplace, it certainly hasn’t been interrupted.
Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.
In March, Independent Agent magazine saw the Big “I” realize the fruits of its work with Fannie Mae and Freddie Mac in revising their property insurance requirements for federally backed mortgages.
