On this episode of Agency Nation Radio, Peter van Aartrijk, executive vice president at Aartrijk is joined by Lee Gaudette, president of Gaudette Insurance, and his son, Peter Gaudette, commercial insurance advisor at Gaudette Insurance, and Keith Mangini, Vice President and Commercial Team Leader at InsurBanc.
Agents wanted to know how to handle a demand to add language to a certificate of insurance (COI), as well as the top five workers compensation codes that agents get wrong.
Angela Ripley, president of VW Brown Insurance in Columbia, Maryland, brings two decades of agency leadership, eight acquisitions and a passion for mentorship and inclusion to the role of Big “I” chair.
Best Practices agencies continue excellent organic growth and profitability, according to the 2025 Best Practices Study by the Big “I” and Reagan Consulting.
Just because the economy is unpredictable doesn’t mean it’s time to pull up the drawbridge and hide. Making smart moves to drive growth, both organic and inorganic, can keep a business thriving.
Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.
Erie Insurance and Philadelphia Insurance Companies grappled with extended system outages, prompting errors & omissions concerns for independent insurance agents.
An independent agency valuation is the key to determining your agency value, and can also help you understand what levers you can pull to increase value over time.
“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”
“It takes a lot of work to do this job,” says young agent Yuliya Karpov. “This profession provides an opportunity to find harmony, to learn about yourself and what you need, then reflect and adjust accordingly.”
