Artificial Intelligence

Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.

On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.

As homeowners insurance becomes more expensive and complex, agents can play a larger role in helping clients understand and manage risks.

Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.

Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

How are shifting trends impacting independent agents’ personal lines strategies? And what do clients want from their insurance relationships? Here are seven trends for the future of personal lines insurance.

Will Canterbury is an entrepreneur in the truest sense. From running a lawn care business to pursuing a music career to selling furniture, Canterbury has done it all.

In a relationship-driven industry, technology’s greatest value lies in giving people more time to do what only they can: advise, connect and build trust.