Artificial Intelligence

3 Ways to Rebuild Customer Experiences

The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.

1 in 3 Agencies Plan to Implement AI in Next 5 Years

In general, attitudes around implementing artificial intelligence (AI) are mixed, with 64% of principals interested in how AI can improve their business, says a Safeco and Liberty Mutual study.