Agency Operations

Support in Spades

The fall is always an extremely active time of year for all of us. Thanksgiving has passed, Christmas is coming and the New Year is right around the corner. There are so many things to be thankful for as this year begins to wind down, and this causes each

From Status Quo to Strength

The economy isn’t recovering quickly from the biggest recession in decades. But apparently that isn’t stopping independent agents. Revolutionary transformations are underway in the independent insurance industry, including a significant increase in the nu

In the Driver’s Seat

Bobby Bramlett has a passion for golf. But it’s not just about the sport—it’s about using it to make connections in the business world. Because when you get into business, he says, golf is something that everyone likes to talk about.

The People We Meet Along the Way

As I begin to write my first Chairman’s Voice column for Independent Agent magazine, it causes me to reflect over the 37 years of being a Trusted Choice® independent insurance agent. Why are my wife Nanette and I here—about to become chairman of the Indep

Carriers, Under Glass

Call Chris Boone old-fashioned—or call him realistic. As executive vice president of marketing for Bancorp South Insurance Services in Jackson, Miss., Boone selects the insurance companies this 30-branch agency uses. The agency currently represents 200 ca

Need a Resource? The Big “I” Has It

It’s always amazing to me when agents ask me for advice. It is so flattering but if they ever knew that I was just a plain old agent like them, they would be taking their inquiries elsewhere! Then again, as my wife reminds me from time to time, I have bee

It’s Never Too Late to Get Involved

Like many of my fellow boomer agents, later this summer I turn the big 6-0—or the “crossing,” as my older sisters refer to it. 60 is the birthday in which a lot of change takes place, and the upcoming decade is when most people retire and start a new chap

Filtering the Truth

Spring is a perfect time to reflect. Cleaning out your house helps to get rid of the old while also looking to the future. We do the same thing in our professional lives. As independent insurance agents, we wonder what our Big “I” membership will look lik

Tough to Navigate

Bob Fee sells insurance not far from the salt mines and grain elevators of a peaceful-sounding place called Hutchinson, Kan. But he and Fee Insurance Group are front-and-center of a trend starting to shake things in the commercial property market.

Making Best Practices Work for You

Have you had your fill of platitudes and magic bullet solutions to your agency’s problems? Do you wish there was a source of accurate and credible information on what the top agencies are really doing that makes them successful?

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