Agency Operations

Heading into the New Year, here’s where the industry stands—and how we can work together to leverage the changing landscape and our unique strengths.

Offering inside insight from 260 firms, the 2016 Best Practices Study reveals how independent agencies thrive in a challenging environment.

Before he retired in December, Bill Wilson, founder of the Big ‘I’ Virtual University, offered this fix-it list for the insurance industry.

What E&O practices and procedures best protect an agency?

Helping clients identify and manage risk is the first focus of Fisher Brown Bottrell Insurance with four locations in Mississippi, three in Florida and one in Tennessee.

2016 has been a milestone year for Justin Watters, who joined Vogue Insurance Agency in January and became a father in August. “I’m more than proud,” says the young agent, who turned 28 last month.

Some business dangers are blatant, while others are far less obvious. Here are nine subtle but common indicators that your business may be in trouble.

Implementing sustainable business practices can seem like a long, daunting road—so don’t bite off more than you can chew. Ditch the all-or-nothing mindset and try these three easy steps to start going greener today.

E&O carriers see many claims in which liquor liability coverage was a subject of confusion for the agent, client or both. Don’t fall into the same trap.