Agency Operations

As your company grows, it’s important to understand that as you add employees, the employment regulations your company falls under change as well.

Reviewing financial statements can be confusing or overwhelming, but spending the time to understand the financial metrics of your agency will help maximize your results.

The insured does not want to cancel the business auto policy nor transfer the vehicles to his personal name and personal auto policy. Could the carrier deny coverage if a claim occurred?

A well-documented agency file can mean the difference between outright vindication and a murky swearing contest that results in a lawsuit, settlement or both.

What is the proper wording to reflect additional insureds on certificates of insurance (COIs)?

Every independent insurance agency owner wants to improve the value of their agency. Here are the top ways to improve your agency value in 2024.

Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, shares how the agency took technology into its own hands to overcome challenges in the hard market.

The latest episode of a special Agency Nation Radio bonus podcast series discusses the importance of agency-carrier relationships during the hard market.

Generally, when consumers feel they are paying more and receiving less in return, problems arise.