Agency Operations

As the co-founder of Project 55, a nonprofit launched in January, Brenden Corr is committed to reshaping how mental health is addressed in workplaces.

When Beth DeLaForest, president and owner of Aspire Insurance Group in Hudson, Wisconsin, launched the agency in 2014, she knew she had the chance to set an intentional culture—one that was different from those she’d previously experienced. DeLaForest’s insurance journey started when she moved out at 18 and needed to pay rent while in college…

Most leaders not only navigated market conditions they had never personally experienced, they also did so while leading a workforce that hadn’t either—a workforce that was busier, under more pressure and dealing with more stress than ever.

While the soft D&O market continued through 2024, insurers are starting to approach underwriting with a more cautious lens.

InsurTech’s once-disruptive influence has done a full 180, shifting from sidelining independent insurance agents to empowering them as essential partners in transforming the channel.

Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new president & CEO of the Big “I.”

Carey Wallace, an entrepreneur at heart, is the founder of Agency Focus, an independent insurance agency consulting company.

David Garcia, president of Rancho Mesa Insurance Services Inc. in San Diego, California, transitioned from a career in professional baseball to becoming the founder of a Best Practices agency with a unique approach to specialization.

Three Michiganders explore the importance of actively engaging in a supportive business community.