Agency Operations

AN Radio: Building a Business and a Legacy with Kelly Gonyo

Gonyo worked every role in an independent agency—from the front desk to producing—before starting her own agency at 32 years old with “minimal money in a tiny little office,” she says. Today, Blue Line Insurance has four branches and 15 employees, 14 of whom are women.

7 Questions Answered by the Young Agents Podcast Series

In response to the hard market, the Big “I” national Young Agents Committee (YAC) and Trusted Choice® created the Young Agents Tactical Series. This podcast and short video series equipped emerging leaders with knowledge and resources to help better serve clients during a challenging time.

4 Ways to Embrace an Entrepreneurial Mindset

Agents who are considering taking the leap into agency ownership—or those who are already agency owners and are looking to up their game—should cultivate an entrepreneurial mindset.

Declaration of Independents: Kelly Gonyo

Gonyo has worked every role in an independent agency—from working the front desk to producing—before starting her own agency at 32 years old with “minimal money in a tiny little office,” she says. Today, Blue Line Insurance has four branches and 15 employees, 14 of whom are women.

Opportunity Cost: The Hidden Cost of Staying Still

Avoiding a decision can feel like maintaining the status quo. In reality, standing still might mean falling behind, losing a competitive edge or missing new opportunities.

Geometrical elements on balance. Impossible equilibrium. This is a 3d render illustration

Agency Nation Meets: Brenden Corr

As the co-founder of Project 55, a nonprofit launched in January, Brenden Corr is committed to reshaping how mental health is addressed in workplaces.

Lead From the Heart: Equipping Leaders to Bring Out the Best in Your Agency

When Beth DeLaForest, president and owner of Aspire Insurance Group in Hudson, Wisconsin, launched the agency in 2014, she knew she had the chance to set an intentional culture—one that was different from those she’d previously experienced. DeLaForest’s insurance journey started when she moved out at 18 and needed to pay rent while in college…

Leadership Lessons from the Hard Market

Most leaders not only navigated market conditions they had never personally experienced, they also did so while leading a workforce that hadn’t either—a workforce that was busier, under more pressure and dealing with more stress than ever.