Agency Operations

Declaration of Independents: Emmanuel Osuyah

Osuyah’s first venture into insurance was in 2004 when he purchased his mother-in-law’s Allstate agency. He quickly realized that this was not the right road for him and decided to go the independent agency route.

Integrating AI While Avoiding E&O Claims

Before implementing artificial intelligence in your agency, understand the product and what it can do, Test the product before purchasing it, and simultaneously use human processes.

AN Radio: Preparing for Hurricane Season with Owen Thomas

On this episode of Agency Nation Radio, Owen Thomas, senior account executive at Dial Insurance Agency in Pembroke, North Carolina, shares his experiences from past hurricane seasons and how his agency has applied what it’s learned.

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