Virtual University

Where is the line between helping applicants understand a question and improperly influencing or coaching their responses?

A commercial insured has been served with benzene exposure lawsuits, with exposure going back to the 1980s. Should the agency put the general liability carrier and excess general liability carrier on notice at the time of first notice of loss? The insured has switched carriers over the decades.

The garage liability carrier is declining to pay for the third-party damage, saying the garage liability policy is excess for any non-owned vehicles and that the customer’s personal auto policy should pay.

Moving a book of business can protect client relationships, strengthen carrier partnerships and improve agency profitability. However, that can only be achieved when the strategy is clear and the execution is disciplined.

An agency frequently insures rental properties where the ownership structure is not straightforward. How much guidance should the agent give on how the named insureds should be listed?

An insured is listed as a covered individual on the drive other car endorsement of a business auto policy. He rented a vehicle personally and was involved in an accident. The carrier is denying the claim.

Can a claimant in a commercial auto claim require the insured to pay for gas and time spent to drive his damaged auto to a body shop for an estimate?

How does the unit owner recoup their investment? Does the association pay the market value of the unit to each unit owner?

A restaurant owner rents a building and has a tenant’s policy for contents and liability. A furnace caught fire and the owner says the tenant is responsible for the damage.

Is the accidental damaging of the electrical line faulty workmanship or ordinary negligence? Who is liable?