It’s a whole new ball game in Washington, D.C. Democrats, fresh off of their breakthrough election victory in November, have taken the keys to the Capitol from the Republicans who had held them for the previous 12 years. But as the saying goes, the more t
Are you ready to start thinking seriously about your agency’s brand? The first step is to identify the strengths and opportunities within your agency’s current brand and determine its distinguishing factors. You can then begin to position the brand for yo
In 1957 I fell madly in love for the first time. I was 8, and her name was Doris Day. One summer afternoon my mother and I were in her car, a 1955 red and white Ford Fairlane, riding through the streets of our hometown, Havana, Cuba, when the radio statio
Recently Freddie Mac announced it will no longer accept ACORD evidence of insurance forms. Similarly, Bank of America also decided to no longer accept ACORD certificates of insurance or evidence of insurance forms. During 2006, E&O claims involving cer
With Valentine’s Day drawing near, I was in the florist shop buying a bouquet for my mother. I sauntered around the shop, sniffing at random blossoms. Usually I wasn’t the type to saunter. But I liked the idea of others watching me, imagining I was pickin
By: Volume 104, No. 1
The latest Agency Universe results show agents embracing technology and new working relationships.
Who knew that a ring-shank nail on a roof affords 130% the holding power of a plain shiny nail? Recently, my wife Patt and I hosted a dinner at our home for academicians, scientists, wind engineers and insurance executives. Our purpose was to promote the
Which marketing program, dollar for dollar, will give your agency the biggest bang for its buck? A direct mail program? Networking? Pay-per-click? The answer may surprise you: A standout company identity. Any kind of marketing program will bring your buye
Most named perils property policies cover “windstorm.” Note that this doesn’t say “wind,” but rather “windstorm.” What constitutes a windstorm and how is it distinguishable from just wind? This issue recently arose in an auto claim, but the peril is the s