William Jones

By: Volume 113, No. 8

Smart home telematics promise to change the way the insurance industry provides value to consumers—and can help fight the idea that insurance is a commodity.

Big names in the insurance world are throwing their weight behind peer-to-peer insurance startups like Lemonade. Here’s why.

Here are the three most common sources of E&O claims involving HO insurance—and what you can do to defend them or, better yet, avoid them in the first place.

Insurers are hesitant to include cyber liability coverage in personal lines policies—but that doesn’t mean your personal lines clients should remain unprotected.

Many people tend to take it easier during the summer months—including your competitors. Could this be the perfect time to focus on sales?

Reflecting the community it serves is the goal of this U.S. military veteran-owned agency based in greater Washington, D.C., where CSRs collectively speak eight languages and the commercial lines account manager is on active duty with the National Guard.

After major surgery and a nine-week chemotherapy regimen, Heath Ritenour saw the learning opportunity his ailments presented to him. Now, he’s cancer-free and continues to provide his employees “freedom from the corporate nonsense.”

Sam Zamloot moved to the agency side after working for three insurance companies over a 25-year period. Now, his background in loss control and marketing helps him succeed as a BOP producer.

Independent agents who receive requests for higher limits often struggle with a limited marketplace that offers standalone excess coverage—as well as a small number of willing commercial carriers with which they may not be approved. Physician professional