Independent agent Priya Arora finds that many of her clients think they don’t need the added protection that a personal umbrella provides. “They don’t like to think about lawsuits, but they need to be educated about the risk,” she says.
The fact that Cristal Llorens speaks four languages gives her agency a serious competitive advantage. “It’s great for customer service, because I may have a customer who speaks a little English, but they just feel more comfortable speaking in their own la
For Antulio Goncalves, who has spent his entire insurance career working as a producer, what’s exciting about insurance is sales. “I never had a salary—just straight commission,” he says. “I have all the flexibility I want, but I’m paid based on performan
Munich Re’s Battery Performance Warranty Cover product is one of the first coverages in the world to make battery performance insurable.
Jennifer Garriques says she was born into the insurance industry and expects to take the reins of her family’s agency in the future. “I often speak with existing customers who knew my grandfather, and I like hearing those stories,” she says. “It really re
Kevin Flowers started his insurance career on the captive agency side, but he found it “monotonous,” he says. “My intention is not to put down the captive agency—they do a great job within a certain niche in the insurance world. But the parts they don’t f
The spate of major wildfires over the last several years has hit one insurance market particularly hard: wineries.
In the liquor liability market, independent agent William Schaner’s biggest challenge is providing clients “with a level of coverage that will protect them without making them insurance poor,” he says.
By: Volume 116, No. 7
In addition to working full-time at his family’s insurance agency, Andrew Briggs also works part-time in the local fire department, which is “a big commitment, but I love doing it,” he says. “It ties in well with my insurance role.”