When choosing carriers to work with, agents listed the quality of product offerings as the most important factor, followed by great customer service and ease of business enabled by technology.
Agencies can elevate their online presence with real-time analytics, actionable insights and a user-friendly interface.
The industry must begin to rebuild relationships, truly committing to providing a better customer experience through transparency, education and innovation.
Improving technology is a determining factor for many carriers as they look to employ a strategic response to a sustained rise in claims frequency and severity.
Whether you’re a tech-savvy agent or just starting to explore what technology can do for your agency, this episode is packed with valuable insights to help you thrive in today’s digital landscape.
If those experiencing the pain points aren’t involved in validating the proposed tech solution, a lot of time and money can be wasted.
Cyber warranties are no substitute for cyber liability insurance policies. Here’s where warranties leave clients unprotected and why cyber insurance is a more comprehensive risk transfer solution.
Despite being unimpressed by the software on offer when he first joined the independent agency channel, Andrew Ryan has relished the opportunity to constantly innovate and improve agency technology and processes.
With artificial intelligence (AI) evolving so quickly, it’s important to pay attention, learn as much as you can, and be intentional about how you implement it.
The acquisition will unlock even more potential for Vertafore MGA customers by adding a modern agent portal, a powerful underwriting workbench and flexible workflow automation.
