The Next Benefits Technology Challenge: Removing the Friction
While technology in the benefits industry had focused primarily on employee access, today’s priority is eliminating friction for employees, employers and brokers
Technology and Tools
Vertafore Announces AI Document Tool, Adds Private Flood MGA to Personal Lines Rater
Vertafore launched its new Velocity Document Intelligence Agent, its latest agentic artificial intelligence (AI) tool.
5 Strategies for Helping Clients Understand Their Cyber Exposure
October is Cybersecurity Awareness Month, which gives agents a timely opportunity to help clients strengthen cyber hygiene, educate employees about emerging threats and review their cyber insurance coverage.
Help Clients Reduce Cyber Risks Without Breaking the Budget
Effective cybersecurity doesn’t require a six-figure budget. Insurance agents can help small businesses enhance security and obtain affordable cyber coverage.
Travelers, Nationwide Studies Highlight AI-Driven Cyber Liability Challenges
Business concerns about cyber threats are rising. At the same time, businesses are embracing artificial intelligence (AI) faster than they are enacting formal rules around its use.
Top 5 Most-Read Articles in Independent Agent in September
Agents read the 2026 Agency Universe Study’s key findings, met Greg Sandrock ahead of his installation and explored how consumers still value the human touch.
Putting People and Process Before Technology with Todd Dailey
On this episode of Agency Nation Radio, we meet Todd Dailey, president and COO of Insurance Management Group in Indianapolis, Indiana.
Cyber Insurance: The Impact of Evolving Threats From AI, Ransomware and Social Engineering
An increasing cyber risk concern is driven by a changing threat landscape, where artificial intelligence (AI), connected technology systems and supply-chain relationships make it easier for cyberattacks to spread quickly and cause wider disruption.
New CEO Positions Applied as Industry’s AI Transformation Partner
At this year’s conference, Graham Blackwell, the new Applied Systems CEO pledged to make the company the insurance industry’s “AI transformation partner.”
Why SOPs are the Foundation for Smarter, Safer and More Scalable Operations
Without clear, documented standard operating procedures (SOPs), discrepancies can hold an agency back in an era where nimbleness and scalability matter more than ever.
