JD Power and Big ‘I’ Release the 2026 Independent Agent Satisfaction Study
Agents place high value on carriers that interact with them as a partner rather than a vendor, with 48% of agent-carrier relationships meeting the partner criteria.
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Evolving Channel: Key Findings From the 2026 Agency Universe Study
Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.
Can Workers Comp Be Even Easier to Write?
A more connected quoting experience can make workers compensation easier to handle, giving agents more time to understand the business, educate clients and recommend coverage.
Why Not Every Insurance Shopper Is Ready for the Same Conversation
Most insurance intake tells agents what products a person is looking for. But what kind of conversation is the shopper actually ready to have?
Inside the 2026 Agency Universe Study
On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.
Covering More of the Account: Workers Comp for Independent Agents
A more connected process can help agents place workers compensation alongside other commercial coverage while creating more room to advise policyholders.
Keeping a Human in the Loop Remains Crucial to Insurance Buyers as They Accept AI Tools
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
Turning Risk Data into Guidance for Homeowners
As homeowners insurance becomes more expensive and complex, agents can play a larger role in helping clients understand and manage risks.
Agency Nation Meets: Scott McKee
Scott McKee is the director of agency recruitment for the Big “I” Alliance Gold program, an agency alliance opportunity available exclusively to Big “I” members.
How to Find 3-Star Prospects With 5-Star Potential
When you start with someone when they’re small and grow with them, they often become fiercely loyal because they remember who showed up for them.
