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Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.

As liquor liability premiums rise and coverage options shrink, agents can help clients navigate a complex market.

Here’s how independent insurance agents are prioritizing low-tech interactions for high-impact payoffs in marketing, sales and customer service.

Making sure clients clearly understand what is and isn’t covered can help prevent potential errors & omissions claims and reduce the likelihood of client dissatisfaction if a claim occurs.

Economic pressures and volatility are challenging agents in the personal marine market amid shifting risk appetites and capacity constraints.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

As the healthcare market continues to expand, it is facing significant shifts driven by cost pressures, policy changes and increased regulatory scrutiny.

Agencies with the highest client retention are also the ones most likely to be giving back to their communities. Here’s how to build your community presence.

For agents, the right managing general agent (MGA) partnership means access to markets and products that may not be found elsewhere.