How Independent Agents Can Adapt to Meet Changing Consumer Expectations
From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up.
From the long-lasting impact of the pandemic to the turmoil of the hard market, personal lines consumer preferences are shifting. Here’s how independent agents can keep up.
In response to the hard market, the Big “I” national Young Agents Committee (YAC) and Trusted Choice® created the Young Agents Tactical Series. This podcast and short video series equipped emerging leaders with knowledge and resources to help better serve clients during a challenging time.
As auto insurance shopping rates rose during the fourth quarter of 2023, carrier retention rates dropped.
As many as 46% of Americans have considered or have already taken a higher deductible to save money on insurance, while 22% have considered going uninsured to save money.
The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.
Existing client growth is challenging. Here are three ways agencies can better serve their clients and grow revenues.
Here’s why your customer service representatives and account managers should take the lead with cross-selling and up-selling initiatives.
Producers need to leverage their relationships to build advocates who can help them forge new customer relationships. Here are the three types of advocates and how to build them.