5 Ways to Educate Customers and Increase Your Bottom Line
No business owner can reasonably expect their existing customers to do more business with them if they don’t understand the full scope of products and services they offer.
Renewals
Declaration of Independents: James Jenkins
Three years into owning a captive insurance agency, James Jenkins knew he wanted to go the independent agency route. In April 2019, he launched RiskWell, a technology-forward agency.
Trusted Choice® Launches Evolving Market Toolkit
The toolkit helps Big “I” member agencies navigate new market headwinds with updated strategies for client communication, renewal and retention, and operational efficiency.
Top 5 Most-Read Articles in Independent Agent in August
Independent Agent magazine explored how tort reform is beginning to counteract the impacts of legal system abuse, litigation financing and nuclear verdicts.
Staying Unmistakably Human in the Age of AI
Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.
Top 5 Most-Read Articles in Independent Agent in July
July brought the news that the property & casualty industry’s 2025 underwriting results were the strongest in a decade.
3 Workflows That Are Stealing Your Day
By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.
How Agents Can Reframe Rate Pressure Into Opportunity
This moment calls for disciplined, consultative leadership. Here are four ways to do it.
How to Close the Gap When Growing Your Business Turns into Survival Mode
The gap between agency size and operational maturity is often where owners get stuck.
How Resiliency Measures Are Impacting the Homeowners Market
Consumers can protect their homes and positively impact premium levels by being proactive with resilience measures to reduce claim severity.
