Renewals

No business owner can reasonably expect their existing customers to do more business with them if they don’t understand the full scope of products and services they offer.

Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.

By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.

This moment calls for disciplined, consultative leadership. Here are four ways to do it.

Consumers can protect their homes and positively impact premium levels by being proactive with resilience measures to reduce claim severity.

Drawing on guidance from underwriters, claims specialists, agency consultants and defense counsel, here are a series of quick, practical steps agencies can take to reduce E&O exposure.

Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.

In a relationship-driven industry, technology’s greatest value lies in giving people more time to do what only they can: advise, connect and build trust.