5 Ways to Educate Customers and Increase Your Bottom Line
No business owner can reasonably expect their existing customers to do more business with them if they don’t understand the full scope of products and services they offer.
Renewals
Declaration of Independents: James Jenkins
Three years into owning a captive insurance agency, James Jenkins knew he wanted to go the independent agency route. In April 2019, he launched RiskWell, a technology-forward agency.
Trusted Choice® Launches Evolving Market Toolkit
The toolkit helps Big “I” member agencies navigate new market headwinds with updated strategies for client communication, renewal and retention, and operational efficiency.
Staying Unmistakably Human in the Age of AI
Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.
3 Workflows That Are Stealing Your Day
By spending less time on administrative work, independent agents can dedicate more energy to supporting clients and strengthening relationships.
How Agents Can Reframe Rate Pressure Into Opportunity
This moment calls for disciplined, consultative leadership. Here are four ways to do it.
How Resiliency Measures Are Impacting the Homeowners Market
Consumers can protect their homes and positively impact premium levels by being proactive with resilience measures to reduce claim severity.
Only 3 in 10 Americans Review Insurance Annually
New Big “I” survey reveals that only 3 in 10 Americans (31%) review or shop for insurance each year, with many waiting until premiums increase, major life changes occur, or coverage issues arise.
Meet 7 Best Practices Agencies
Independent Agent magazine speaks with an agent from each revenue category about their experiences with the Best Practices Study and how their business operates.
Customer Retention: What Keeps Clients Happiest?
Here’s what clients value most from their insurance agents, according to a ClientCircle study.
