Independent agents continue to dominate commercial lines while rivaling direct response writers and captive carriers in personal lines business, according to the 20th Market Share Report from the Big “I.”
This week, the Big “I” submitted testimony to a congressional hearing on the current state of the cyber insurance market, concentrating on the role independent agents and brokers play in tailoring cyber insurance coverages to a business’ specific needs.
In the last piece in a series on agency management system developments, IA investigates EZLynx’s focus on customer retention and agency staff collaboration while looking forward to better commercial lines offerings.
The Department of Labor is in the final phase of completing a rule that would adjust when certain white collar workers can properly be considered “exempt” employees who are not entitled to overtime compensation.
Today, numerous changes will affect the NFIP, impacting many businesses, homeowners and independent agents and brokers that sell and service flood policies.
The Big “I” signed a letter to Congress reminding them that tax reform efforts should address individual rates for small business pass-through entities, along with corporate rates.
The Department of Labor is in the process of finalizing two new rules that address issues related to financial advice and employee classification for overtime pay—both of which will impact independent insurance agencies and many of their customers.
In the third piece in a series on agency management system developments, IA considers recent updates from QQCatalyst, including texting, marketing automation and a new mobile app.
Sen. Tim Scott (R-South Carolina) will deliver the keynote address to Big “I” membership on Thursday, April 14 at the Big “I” Legislative Conference breakfast.
For the first time since 2011, customer satisfaction has declined among homeowners who filed a property claim—specifically in terms of agent interaction. How can you ensure a seamless claims process in the future?
