Personal Lines

From the Front Lines: Commercial Auto

When it comes to commercial auto insurance, independent agent Michael Graham says that agents need a unique combination of skills to help clients navigate the complicated market.

Against the Grain: When Industry Trends Don’t Apply

Industry trends suggest smaller agencies are more likely to be personal lines-dominant. Here’s why that isn’t always the case—and how agents are writing personal lines into their long-term plan.

New Tune: Understanding ISO’s Recent Changes to the PAP

Insurance Services Office filed 30 changes to its personal auto policy program effective Sept. 1, 2018. Over a year later, most carriers have adopted the new language. How well do you understand the changes ISO made to the base PAP form?

Agency Profile: Getting Personal

In a market dominated by captives, The Canopy Group converts 1,500-plus new personal lines clients per year. The strategy: Educate consumers about the advantages of independent agents.

Declaration of Independents: Lynn Salinas

Taylor Insurance Agency gave Lynn Salinas her first part-time job when she turned 16. Nearly four decades later, Salinas runs the only business she’s ever worked for—if you don’t count the family beef farm where she was raised.

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