Viewpoints

Independent agents witness the decline of discretionary income firsthand. As insurers increase rates, help clients choose the best coverage for their financial situations.

Everyone knows historically low interest rates—which have had a profound impact on the independent agency channel—cannot last forever.

Because clients and prospects are busy, summer is a difficult time to generate new sales. Keep insurance relevant this season by asking questions about exposures that go hand in hand with summer activities.

A car accident resulting in a lawsuit against Snapchat has brought to light just how important it may be for independent insurance agents to consider enterprise risk management for their businesses.

Many consumers don’t fully understand insurance. As an insurance professional, it’s your job to educate them—and in doing so, find opportunities to gain loyal brand advocates and new policyholders.

The Silicon Valley startup’s bold foray into the world of selling health insurance to small businesses screeched to a halt when it came to light that many of its agents were unlicensed or not fully licensed.

A good client relationship requires staying informed about issues that may escape a client’s radar while they’re busy running their business. New safety standards for automated gates are a perfect example.

Sponsors of 401(k) plans are in an increasingly tenuous position when it comes to overseeing such plans, most of which offer a variety of investment options.

In insurance sales, asking questions can often be more valuable than knowing answers. It’s all about focusing on helping the other person solve a problem.

Although many thought Google Compare would massively disrupt the market, its operation ended less than a year after launch. What does this mean for other disruptors and the rest of the industry?