One of my best customers and dear friend was recently asked to speak to the graduating class of Weber State University in Ogden, Utah. But he was conflicted about what to tell graduates as they prepared to enter the job market at a time when unemployment
Since summer is here in most parts of the country, now is a good time to look at exposures that arise during this time of year. One such exposure involves marine activities, specifically exposures and coverages (or lack thereof) when renting watercraft. I
I basically grew up in the office of an independent insurance agent. My mom was the secretary and receptionist for a successful agent in Seymour, Ind. During my time there, I learned a great deal about the importance of essential values like integrity and
The Big “I” put out the call and hundreds of agents answered by coming to Washington, D.C. to lobby members of Congress and their staffs on pressing issues that directly impact the independent agency system…
Recently, I saw one of the people from our claims team at American Collectors Insurance in our reception area. She was listening to a customer, whose manner was somber. I thought, “What has caused this man to drive here to talk face-to-face with a claims
It was a typical June day in Washington, D.C.—it was too hot to melt, so your only option was to spontaneously combust. To make matters worse, I just got my electric bill which had swollen like my cousin Audrey’s lips after a bee sting due to constantly r
By: Volume 106, No. 5
Too often insurance agents and brokers get lost in the world of branding and advertising. They beat their brains for a message they feel will grab their customers’ attention, motivate them to think about their current coverage and then walk away. After co
In response to many inquiries and concerns from agents around the country, I would like to address a current industry hot topic—certificates of insurance. Most of you have insureds who are being asked to sign construction/service contracts, lease/loan agr
In early April, Rep. Melissa Bean (D-Ill.) and Rep. Ed Royce (R-Calif.) reintroduced their perennial optional federal charter (OFC) legislation, H.R. 1880, in the U.S. House of Representatives under the captivating but misleading title, The National Insur