williamjones

New technology investments must be viewed by organizations as an essential component of a culture that fosters innovation and empowers people starting out in the insurance industry.

What is your firm’s culture? It might include a compelling value proposition or describe how you provide the best service or have cutting-edge technology. But what about your sales culture?

Keeping up with the constant stream of digital tools can feel like drinking from a firehose. However, there are several things agency owners can do to ease the process and ultimately become a tech-savvy business.

The increase in cyberattacks presents an opportunity for proactive agents to help mitigate the potential cyber threat to their clients.

Adopting the latest innovation goes hand in hand with big changes—and that can be difficult.

Things such as how you care for your customers, empower your staff and celebrate your wins make a world of difference during crisis moments.

While there’s a strong business case for a diverse workforce, employers must focus on creating an inclusive culture to make a long-term impact.

A passion for excellence, integrity, resourcefulness and commitment to the community are the core values that have been driving Oswald for 125 years.

Not every agency can hire a winning trial lawyer with E&O experience as in-house counsel. Take these more feasible steps to prevent future E&O claims.

Did you know that 80% of sales require five follow-up calls after the meeting, but 44% of salespeople give up after one follow-up? Leveraging a sales automation tool is critical for agencies in building a book of business and driving sales from prospect t