williamjones

Could InsurTech Startups Be Friends—Not Foes?

There’s more to the InsurTech movement than the disruptor narrative. Here’s how independent agents and brokers could partner with InsurTech startups to improve the distribution process for all.

Why Sales Leaders Need More Empathy

Poor leaders too easily forget the challenges a salesperson faces in finding and engaging customers. Great leaders, by contrast, are able to understand the feelings and challenges faced by the people they lead.

Declaration of Independents: Sara Sheppard Pacifici

Like mother, like daughter: At 30-something in 1992, Kathy Sheppard purchased and later renamed Brock Insurance. A quarter century later, 32-year-old Sara Sheppard Pacifici bought her mother’s agency and invited her real-estate veteran husband onboard. To

Is the Captive Agency Model Right for You?

Once the preserve of Fortune 500 firms, captive insurance has increasingly become an important strategic tool for midsize companies as well—especially because exposure to risks like cyberattack or reputational damage is not dictated by the size of the vic

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