William Jones

Big players are constantly trumpeting lower prices for personal lines insurance. But this year, their promises won’t mean much. Here’s why.

Your E&O carrier’s claims team might be able to offer serious assistance when your agency is facing a potential E&O disaster. Are you taking proper advantage?

It’s the biggest challenge every agency owner faces: How do I drive growth and also lead my organization effectively?

Your recurring task is to create engaging, dynamic and provocative online content about insurance—a topic widely considered stuffy at best and boring at worst. Here’s how.

Relationships with families and individuals allow agency staff to maintain a high level of involvement in causes important to clients—and many others who will never be clients.

Billy Wagner, 36, views insurance success as a beacon for those in need. When he set out to raise funds for Folds of Honor, a U.S. military charity with personal significance, he co-authored a book on the subject he knows best: “Insuring Your Peace of Min

By: Volume 111, No. 7

The next generation is here now—and it has a lot to offer your agency. Do you know the key tactics for leaving your agency in good hands?

Auto insurance is not a commodity. But with so much focus on costs, consumers think price is all that matters. Agents need to change the conversation.

It’s time to clear up the myths about millennials and who they really are. Ignoring their reality is a big business mistake.