Technology and Tools

Butler leads the strategy for Vertafore’s connective products for commercial and personal lines, identifies market hurdles and establishes go-to-market plans to ensure launch readiness and success.

Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, shares how the agency took technology into its own hands to overcome challenges in the hard market.

Clyde & Co, a global law firm, predicts a sharp increase in AI-related cases, particularly class action lawsuits, in 2024 and beyond.

​Independent insurance agencies offer their clients the freedom to choose the best policy for their needs, irrespective of carrier. But is your agency following that same principle with your tech stack?

While the promise of increased efficiency and streamlined process beckons, successful implementation of automation hinges on auditing workflows first.

Here’s what instant issue really means, as well as insights on the underwriting capabilities agents should actually care about.

In a world driven by technology and convenience, customers expect to access all types of services through their phones. And consumers with insurance policies are no exception. 

The famous phrase, “Coffee’s for closers,” from the classic motion picture “Glengarry Glen Ross,” is the perfect example of some of the sales tactics still used today. While perks today are mostly monetary, a CRM takes the same concept but digitizes the experience.

Margeaux Giles is CEO of Irys Cloud, providing a new generation of insurance management software focused on customer relationships, and has more than 15 years of experience in the insurance and finance space.

New technology investments must be viewed by organizations as an essential component of a culture that fosters innovation and empowers people starting out in the insurance industry.