Technology and Tools

When used correctly, artificial intelligence can make independent insurance agents’ lives much easier.

Agencies that incorporate artificial intelligence (AI) into their tech strategy will have the edge. Here’s how you can supercharge your agency with AI.

​From customer service to automated underwriting and even fraud detection, artificial intelligence (AI) promises to be a ground-breaking tool and a disruptive force in insurance.

Three ways artificial intelligence (AI) is helping independent insurance agents improve customer service.

A generative artificial intelligence (AI) chatbot was asked to write a quick overview of the types of AI. Here’s how it went.

Across more than 25 years in the insurance industry, Chris Cline has established himself as an industry resource for topics such as perpetuation, agency culture, marketing and sales, data and analytics, technology, and more.

As people try to build their nest eggs in our current economic environment, cybercriminals are eyeballing their bank accounts more than ever. Here’s how to protect your customers.

The right data can be used to properly maintain vehicles while also helping clients control the cost of repairs—a major factor in keeping rising insurance premiums in check.

Tech is a top concern among insurance agencies—or should be, at least—when looking to future-proof their business.