Renewals

A record 6.8% of all home insurance customers are actively shopping for new policies in 2024, yet only 2.2% of homeowners switched policies as a result.

The newly expanded resource—which builds upon the toolkit first published in July 2023—covers a wide range of updates and strategies for navigating the challenges posed by the hard market.

Client communication, retention, technology and team morale are among agents’ top priorities in adapting to the hard market.

The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.