Next Generation Talent

Don’t be afraid to do old things in brand new ways, invest in education, and other lessons from over two decades in the industry.

“There will always be a place in insurance for insurance agents and brokers, but not necessarily in the same capacity that they’ve been used in the past,” says Bryan Graham, independent agent. “Agents are going to have to bring something new to the table.

“We need to communicate with younger people and let them know that insurance is a really good career option,” says Katie Brewer, independent agent. “It’s so much broader than how it’s portrayed.”

With the next generation and insurance, “it’s better if millennials do get involved because, for example, when you first start driving, you don’t understand the risk or how much insurance costs,” says Heather Becke, independent agent, “so having younger p

“You need a mix of young, up-and-coming people that are learning the industry alongside people who have 30-40 years of experience,” says Kyle Beggs, independent agent. “When we all work together it makes a heck of a synergy.”

“I know I’m doing something to protect people, even when they don’t know it, such as when they view it as a commodity or an expense,” says Monica Adwani, independent agent. “I know it makes a difference in the world. It’s more than a policy.”

A flexible environment “drives me to produce as much as I do,” says Kenny Bakko, independent agent. “The low stress environment definitely motivates me to work harder and without that I would not be as successful as I am today.”

“Our utilization of video conferencing has really allowed us to expand our international relationships,” says Tyler Schapiro, independent agent. “While we do travel quite a bit to see clients, these type of relationships would be difficult to maintain wit

“A lot of places are now adapting, creating their own apps and understand that a lot of users are more receptive to technology,” says Vivian Tran, independent agent. “They want that easy access.”

10 independent agents in their 20s and 30s share insights on the insurance industry in 2020—and where they plan to take it.