Big ‘I’ and Future One Release 2026 Agency Universe Study
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine chats with Kristina Witzling, executive vice president, from Zeldis Research to unpack the results of the 2026 Agency Universe Study.
The study looks at the independent agency ecosystem as it gains distance from the pandemic and navigates the obstacles presented by the hard market.