HR and Staffing

Kate Ferri Dawson, president of Ferri Dawson Insurance Group, spoke with Independent Agent about her personal lines expertise and her experiences as an independent agent.

Liz Nguyen, Vertafore’s chief technology officer, spoke with Independent Agent on insurance’s barrier-breaking opportunities, her experience as a woman in InsurTech, and corgis.

When pursuing diverse talent, taking new approaches to the recruiting process will help you be successful in finding candidates in places that you haven’t considered before.

So much to do, so much impact to make—where do you start? These three questions will help you define and build inclusion.

“Organizations are increasingly willing to capture the data and hold leaders accountable for making real change,” says Beth Riczko, president, property-casualty personal lines, Nationwide. “Data—and the discussion and action it engenders—is the light that

“I’m seeing more and more women out there [in the insurance industry], just in our own little city alone,” says Sarah Black, co-owner of her independent agency with daughter Jessica Black. “When I first came here over 20 years ago, this was a man’s job. A

Attending industry events where he was often the only African American in the room was “what started me on the road to building NAAIA,” says Jerald Tillman, founder of the National African American Insurance Association. “I didn’t know exactly how I was g