Hiring

When Sandra K. Lee made the switch from nursing to insurance, she found success by caring for her clients like she cared for her patients. Now, she’s CEO of her family’s New York City agency.

Humans have a tendency to seek out evidence that confirms what we already believe. This ‘confirmation bias’ can be a big mistake during the hiring process.

Although the insurance industry has progressed when it comes to gender diversity, still only a fraction of agency principals are women. Here’s what makes women successful in senior roles—and why their leadership style suits today’s economy.

A respected insurance subject matter expert, speaker and author, Boggs joins the Big “I” from his previous role as vice president at the Wells Media Group, Inc. Academy of Insurance. Find out what he plans to bring to the VU.

Are you taking strategic steps toward your goals? Here’s how to identify your strengths—and use them to get where you want to be.

Thanks to the internet, we have started to compare ourselves to goals that seem so out of reach, they make us feel discouraged. And what affects your employees in their personal lives also affects their work life and productivity.

We may not be able to control stressful circumstances, but we can control how we react to them.

A job interview is an opportunity for a candidate to put their best foot forward. How can you dig beneath the surface for information about performance?

One of the most challenging issues agencies face when hiring qualified applicants is choosing the most appropriate criteria for qualification.

Does mandatory continuing education help agents better understand the products they sell? Two industry educators debate the issue.