Client Communication

Technology is reshaping insurance sales and client management, providing new opportunities for success for insurance professionals.

For agents, roadside assistance policies offered by carriers present an opportunity to deliver a superior level of service and support to auto clients.

In a world driven by technology and convenience, customers expect to access all types of services through their phones. And consumers with insurance policies are no exception. 

Climbing from good to great starts with an unshakable belief in yourself and a non-negotiable commitment to elevating your results.

From generating a digital business card to providing automated directions to a location through Waze or Google Maps, QR codes can be used in so many ways, which means the opportunities for independent agents are growing.

Here are five questions to help agencies generate referrals and achieve organic growth through a consistent pipeline of new prospects.

Using and understanding the net promoter score (NPS) metric can help you take a proactive approach to account management.

Text messaging is a quick, direct and often underutilized way to contact potential clients. But what’s the most effective way to do this?

What should agents be doing today to reach the clients of tomorrow? Here are three tips to reach the next generation of insurance consumers.