Ownership transitions, artificial intelligence (AI)-informed buyers and intensifying risk are colliding. Agents who lead earlier, translate complexity and partner strategically can define the next decade.
Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.
On this episode of Agency Nation Radio, Kasey Connors, executive director of the Big “I” Agents Council for Technology (ACT), dives into one of the most important themes from the 2026 Tech Trends Report: digital relevance in an artificial intelligence (AI)-driven world.
Vertafore introduced several new, practical, artificial intelligence (AI)-powered tools to remove friction from everyday workflows.
New agents should focus on automating a few high-impact areas that generate revenue, strengthen client relationships and promote retention.
In March, Independent Agent magazine saw the Big “I” realize the fruits of its work with Fannie Mae and Freddie Mac in revising their property insurance requirements for federally backed mortgages.
When an agent reframes a common problem with a distinct perspective, they stand out, making people slow their social scrolls and lean in to hear a perspective they hadn’t considered before.
One in three consumers would consider digitally altering their claim photos or documents, according to a report released by Verisk.
As organizations move beyond experimentation, AI is beginning to reshape the underlying workflows that power insurance operations. The shift is less about adding another tool to the stack and more about fundamentally rewiring how work gets done across the industry.
By combining smarter product design, more proactive client engagement and the adoption of artificial intelligence (AI), the personal auto market is changing.
