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From the Front Lines: Trucking

Independent agent Duane Smith has been working in the transportation field since 1986. When his agency merged with two others in 2001, his property-casualty expertise helped the new firm start working with transportation accounts on a consultative basis.

3 Tools for Finding the Right Carriers

Do you have a strategy for understanding which carriers have an appetite for the unique risks of your prospects and clients? Spend more time serving customers—and less navigating carrier websites.

Where Has All the Discretionary Income Gone?

Independent agents witness the decline of discretionary income firsthand. As insurers increase rates, help clients choose the best coverage for their financial situations.

The Quality of Your Website Matters to Auto Customers

Personal auto shoppers have high standards when it comes to website capabilities. Ensure your website isn’t inhibiting potential sales—or pushing current clients to other agencies to service their needs.

Restaurant Insurance: Pick Your Coverage Gap

As restaurants venture into extended business models like food trucks and introduce novelties such as pop-up eateries for a single night only, many fail to consider the unique exposures these innovative concepts create.

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