News

New Big “I” survey reveals that only 3 in 10 Americans (31%) review or shop for insurance each year, with many waiting until premiums increase, major life changes occur, or coverage issues arise.

The newly expanded resource—which builds upon the toolkit first published in July 2023—covers a wide range of updates and strategies for navigating the challenges posed by the hard market.

Client communication, retention, technology and team morale are among agents’ top priorities in adapting to the hard market.

The toolkit assists Big “I” member agencies in navigating the current insurance market and helps them effectively communicate with their clients.