News

Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.

The Agency AI Labs, hosted by the Big “I” Agents Council for Technology (ACT), revealed agencies’ top use cases and concerns with artificial intelligence (AI), plus takeaways to get to the next level in AI implementation.

Since the Iran war began, cyberattacks have continued to spike, leaving both businesses and infrastructure at risk.

Amid increasing adoption and experimentation, and a lack of internal governance, trust and reliability are the main concerns for agents regarding broader artificial intelligence (AI) adoption.

Clients place significant value on the human expertise offered by their independent insurance agent and have mixed feelings about their agent’s artificial intelligence (AI) use.

President Donald Trump issued an executive order that seeks to restrict states’ ability to regulate artificial intelligence (AI).

Liberty Mutual awarded four Big “I” members for embracing innovative technologies, bringing value to their customers and empowering their employees.

From artificial intelligence (AI)-driven operational shifts and dynamic climate modeling to heightened cyber and privacy risks, 2026 is shaping up to be a year of transformation for the insurance industry.

Lawsuits over how businesses collect and use data have surged, driven largely by aggressive plaintiff’s attorneys leveraging decades-old privacy laws in modern contexts.

This year’s conference made one thing clear: artificial intelligence (AI) is no longer a buzzword—it’s becoming a daily tool reshaping how agencies quote, renew and serve clients.