Personal Lines

As property & casualty premiums continue to soften, here are five ways wholesalers and managing general agents can play a critical role in helping agents protect their accounts, retain clients and grow efficiently.

By combining smarter product design, more proactive client engagement and the adoption of artificial intelligence (AI), the personal auto market is changing.

For agency owners contemplating perpetuation, a sale or simply benchmarking their business value, understanding the four trends is critical for business planning.

After a shopping cart was blown 30 yards across a parking lot into a client’s car, the agent believes the windstorm damage is a comprehensive loss. The adjustor says the object is a collision loss because the object must be falling to be caused by a windstorm.

“The benefits market is incredibly dynamic, with so many opportunities to learn and grow,” says independent agent Cara Mooney. “I was excited to be part of a space that combines strategy with helping employees feel valued and supported.”

As insurers look to prioritize retaining clients, independent agents are playing a more critical role than ever as customers shop aggressively and look for guidance on coverage, value and carrier stability.

Artificial intelligence (AI) allows employees to work smarter by eliminating mindless, repetitive tasks, but it is critical to realize its limitations and know that it is just one tool in your toolbox.