Viewpoints

Going Places: Meet Young Agent Patience Noah

The industry’s biggest challenge is “the mystery that comes with insurance,” says Patience Noah, independent agent. “We need to help younger generations become interested, because let’s be honest, we need to prepare the next generation.”

Women Insurance Leaders: Beth Riczko

“Organizations are increasingly willing to capture the data and hold leaders accountable for making real change,” says Beth Riczko, president, property-casualty personal lines, Nationwide. “Data—and the discussion and action it engenders—is the light that

Women Insurance Leaders: Sarah Black and Jessica Black

“I’m seeing more and more women out there [in the insurance industry], just in our own little city alone,” says Sarah Black, co-owner of her independent agency with daughter Jessica Black. “When I first came here over 20 years ago, this was a man’s job. A

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