williamjones

There is still room for growth in digital adoption, and COVID-19 shone an even brighter light on the need for independent agents to have a digital presence.

Every day an independent agency’s employees and producers tap their computer keyboards, phones and tablets to log on to carrier websites. With each system login, they’re creating a risk to your technology security.

It is important to note that an underlying characteristic that defines the next generation is a reliance on technology in every aspect of their lives—and the workplace is absolutely no exception.

Over the past decade, the world has transformed, and the insurance industry has changed with it. Industry players who are not willing to evolve will unequivocally be disrupted as the momentum propels us all through this age of innovation.

Propelled by the coronavirus pandemic, the digital customer experience is now even more important to client satisfaction and profitability.

Big data provides organizations with deep insights into employees’ performance and motivation—or lack thereof. Here are five ways you can use big data to boost employee engagement.

Baseball may seem like the same sport it was a hundred years ago, but the rise of data analytics has transformed the game. Learn why you should use the same tools to take your insurance game to the major leagues.

Even agencies who have formalized programs struggle to raise awareness. Here are 10 digital marketing strategies to increase referrals for your business.

At this week’s Applied Net conference, one of the topics of conversation was about how greater connectivity is helping insurance agents provide more transparency to their insured, which helps build more trust.

Every team meets. But most teams run their meetings the same way their grandparents did. Now, it’s time to bring how we meet into the modern era.